Terms of service

Last Updated: August 20, 2026

• Trading Entity: APEXRISE S.R.L.

• Registration Number: J2026039142003

• VAT / Tax ID: RO54913060

• Registered Address: București Sectorul 3, Strada Nerva Traian, Nr. 27-33, Birou nr. 6, Scara B, Etaj 1, Romania

• Contact Email: reachus@glizmera.com

These Terms & Conditions (“Terms”) govern your use of glizmera.com and any purchase you make from us. Browsing the site or placing an order means you accept these Terms in full. If any part of this doesn’t sit right with you, please stop using the site rather than proceed.

Minimum Age

Purchases are limited to individuals aged 18 or over. If someone younger wants to order through the site, a parent or legal guardian must be aware of and consent to the purchase, and takes on responsibility for it.

How We Present Our Clothing

• Photos, descriptions, sizing guides, and fabric details on the site are meant as a helpful guide, not an exact specification.

• Screen settings vary, so actual colours may look slightly different once the item arrives — this isn’t a fault.

• We aim for accuracy across the catalogue but can’t promise every listing is entirely free of typos or minor errors.

Stock Availability

• Stock levels shift in real time; we may adjust available quantities or pull a listing without advance warning.

• If something you’ve already paid for turns out to be out of stock, we’ll reach out quickly to offer a refund or a similar alternative.

Pricing

• Prices are shown primarily in USD, with other currencies displayed for reference where relevant.

• Listed prices include applicable statutory taxes unless we say otherwise.

• Delivery charges are calculated automatically and confirmed before you pay.

• Because some orders ship from outside the EU, the destination country may add import duties or VAT on arrival — this isn’t included in our checkout price. See our Shipping & Delivery policy for details.

• We may change product prices at any time; whatever price is shown when you place your order is what you’ll be charged.

Payment

• Payment is taken once you submit your order.

• We accept major debit/credit cards and PayPal.

• We never store your full card details on our servers, and all payment data travels through encrypted channels.

Checkout Steps

• Add items to your bag;

• Proceed to checkout;

• Enter accurate shipping and billing information;

• Review your order summary;

• Complete payment;

• Receive a confirmation notice.

Confirmation & Our Right to Decline

A binding contract of sale comes into effect once we send you order confirmation. We may still cancel or decline an order afterward if we spot a stock issue, a pricing error, or signs of fraudulent activity; if this happens, we’ll let you know and refund any payment taken.

Accuracy of Your Information

You’re responsible for making sure the delivery and contact details you provide are correct — we can’t be held responsible for delays caused by inaccurate information you’ve submitted.

We ship to Romania, other EU countries, the UK, and select destinations in North America. Our Shipping & Delivery policy sets out the full, current country list, along with processing times, transit windows, and how customs duties work for orders shipped from outside the EU.

The 14-Day Cooling-Off Period

If you’re an EU consumer, you have the legal right to cancel your order within 14 calendar days without giving a reason. This period starts:

• from the day you (or someone you’ve nominated) receives the goods; or

• if your order arrives in multiple parcels, from the day you receive the last one.

Exercising This Right

To cancel within the cooling-off period, notify us via:

• Email: reachus@glizmera.com

• Subject Line: “Order Cancellation – [Order Number]”

• Please Include: your full name, order number, and purchase date

Exceptions

• Custom-made or personalised garments produced to your specifications;

• Perishable goods or items that deteriorate quickly;

• Hygiene-sensitive items that were sealed for health reasons and have since been unsealed.

Full detail on sending items back and getting your refund is set out in our Returns & Refunds policy.

Under EU consumer law, items you buy from us carry a 2-year legal guarantee of conformity, entitling you to repair, replacement, or a proportional price reduction if an item turns out to be faulty. See our Returns & Refunds policy for how to report a problem.

Unhappy about anything — your order, our service, or these Terms? Email reachus@glizmera.com with the subject line “Complaint – [Order Number].” We’ll confirm we’ve received it within 48 hours and aim to give you a full answer within 7 business days.

When using glizmera.com, you agree to:

• give us accurate, honest information;

• use the site only for lawful purposes;

• avoid interfering with how the site runs or trying to access parts of our systems you’re not meant to;

• respect our intellectual property and that of others.

Every image, product description, logo, and layout element on glizmera.com belongs to APEXRISE S.R.L. and is protected under applicable intellectual property law. Feel free to browse, print for personal use, or share product links socially — anything beyond that, including scraping or commercial reuse, needs our written permission first.

Limitation of Liability

To the extent permitted by law:

• We’re not liable for indirect or consequential losses connected to your use of the site or our products;

• Our total liability on any given order is capped at the price you paid for the relevant product;

• We’re not liable for delays or failures caused by events genuinely outside our control (see Section 13, Force Majeure).

Warranty Disclaimer

Aside from guarantees stated here or required by law, items are sold “as is,” without further warranty.

Your Statutory Rights

Nothing in these Terms limits or excludes any consumer right you’re entitled to under the law that applies to you, including EU consumer protection rules that can’t lawfully be limited or excluded.

We’re not liable for any failure or delay in performing our obligations under these Terms where this results from circumstances beyond our reasonable control, including:

• Natural disasters (floods, earthquakes, storms);

• War, terrorism, or civil unrest;

• Government actions or restrictions, including customs or export/import controls;

• Pandemics or epidemics;

• Strikes or labour disputes;

• Supplier or carrier failures;

• Technical or system failures.

Applicable Law

These Terms are governed by the laws of Romania.

Jurisdiction

If you’re a consumer resident in the European Union, you may bring legal proceedings in connection with these Terms either in the courts of your own country of residence or in the courts of Romania, at your choice. This provision does not affect any mandatory consumer-protection jurisdiction rules that apply to you under the law of your country of residence.

Right to Modify

We reserve the right to update these Terms at any time.

Notification

• Changes will be posted on this page with a new “Last Updated” date;

• For material changes, we’ll notify you by email or a notice on our website;

• Continued use of our website after such changes take effect means you accept the revised Terms.

By placing an order on glizmera.com, you confirm you’ve read, understood, and agree to be bound by these Terms & Conditions in full.